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Ask Pillar: ask in your own words

Turn on Ask Pillar, ask about your centre in plain words, have it prepare changes you confirm, and set a monthly spending limit.

Ask Pillar answers questions about your centre (“Who hasn’t paid this month?”) and prepares changes for you (“Move Ethan’s lesson tomorrow to 4 pm”). It is off until someone turns it on, and it changes nothing until you press Do it.

Turn it on

Where: Settings › Features

  1. Open Settings, then Features.
  2. Find Pillar AI in the Team group.
  3. Click its switch. It turns on at once, for your whole centre.
The Features page in Settings with the Pillar AI switch in the Team group
Pillar AI starts off; the owner or an admin turns it on here.

The owner, or an admin allowed to edit Settings, can do this. The Pillar AI row appears only while Pillar offers it to your centre.

Ask a question

Where: Ask Pillar, at the top of every page

  1. Click Ask Pillar. A panel opens beside the page.
  2. Type your question under How can we help you today? and press Enter.
  3. Read the answer. It comes from your centre’s records (lessons, families, invoices, tutors, reports) and, for “how do I” questions, from Pillar’s own guide.

Have Pillar prepare a change

Where: Ask Pillar

  1. Ask for the change in your own words, for example “Give Harper the fractions worksheet, due at her next session”.
  2. Pillar shows a card that says exactly what will happen.
  3. Press Do it to make the change, or Not now to leave it.
The Ask Pillar panel with a question, its answer and a prepared change waiting for Do it
A prepared change waits for your Do it.

Set a monthly spending limit

Where: Settings › Connections › Pillar AI › Monthly limit

  1. Type an amount in Limit (CAD), such as 25 or 40.50.
  2. Click Save limit.
  3. To have no limit, empty the box, tick I understand Ask Pillar will have no monthly limit. and click Save limit.

Only the owner can change the limit. Every centre starts at CA$25 a month.

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